Quantum SoftwareQuantumSoftware
Back to case studies

PLATFORM BUILD

Nimbus operator console

Nimbus consolidated four internal operator tools into one console, freeing up 40 staff-hours a week.

40hr weekly hours saved

Nimbus operator console

The story

Nimbus's operations staff were switching between four internal tools just to fulfill a single customer order. The builder let their ops lead assemble one console covering inventory, fulfillment and support in a single workspace, without waiting on an engineering backlog.

Timeline

  1. Step 1

    Workflow mapping

    Every tool switch in a single order fulfillment was logged and mapped.

  2. Step 2

    Console build

    Inventory, fulfillment and support were unified into one operator console.

  3. Step 3

    Team rollout

    The ops team switched over tool by tool across a two-week transition.

  4. Step 4

    Measured savings

    The team recovered 40 hours per week previously lost to switching tools.

Screenshots

Nimbus operator console screenshot 1
Nimbus operator console screenshot 2
Nimbus operator console screenshot 3

Want a build like this one?

Start building